Phone Desk
Missed HVAC calls become a job lead on your phone.
We answer, ask the basics, then text and email you the lead. Keep your existing number. $9.99/mo after a free week.
Demo: +1 (380) 324-3423. Leave a fake HVAC job on it and watch the lead land.
- Name
- Dana R.
- Callback
- (614) 555-0147
- Address
- 418 Maple Ave, Westerville
- Issue
- No heat upstairs, furnace clicks then stops
- Urgency
- Tonight if possible
Sent to you by text and email the moment the call ends.
Example only — not a real customer.
Who this is for
A fit if
- You miss HVAC calls on the truck, nights, or weekends
- You want name, callback, and job details from those callers
- You can forward calls from a cell or VoIP line
Not a fit if
- You need someone to book appointments or take payment on the call
- You need a full-time receptionist on every ring
What’s included
-
Answers the calls you forward
Missed, after-hours, or everything. Your customers still dial your number.
-
Collects the job details
Name, callback, address, issue, and urgency — enough to call back with context.
-
Texts and emails you the lead
As soon as the call ends, so you can reply from the truck.
How it works
-
Step 1
Call comes in
You forward missed, after-hours, or all calls to Phone Desk.
-
Step 2
We ask the basics
Name, callback, address, issue, urgency. Short and clear.
-
Step 3
You get the lead
Text and email so you can call back fast.
Keep your number
Customers still dial you. Forward missed calls, after-hours calls, or everything. Stop the forward anytime to turn it off.
-
Cell phone
Call forwarding in settings, or carrier codes (often *72). We send a short setup when you start.
-
VoIP (RingCentral and similar)
Call handling, then forward to Phone Desk. Your number stays yours.
Pricing
- Monthly
- $9.99/mo
- Per answered call
- $2.00
- After 5 minutes
- $0.50/min
Dedicated number when paid.
First 5 minutes included.
Only on calls we actually answer.
- Free week capped at about 30 answered minutes or 25 calls.
- Shared demo number on the free week. Dedicated number when paid.
- Not the $49 website product. Phone Desk is billed on its own and you can buy it without a Webvio site.
FAQ
Direct answers to the questions shops ask before starting.
Do I keep my number?
Yes. Customers still dial you. You forward to us.
How do I forward?
Phone settings, carrier codes (often *72 on cell), or your VoIP admin. We send a short setup when you start.
What is the free week?
About 30 answered minutes or 25 calls, whichever comes first. Shared demo number on the free week.
What after the free week?
$9.99/mo, plus $2 per answered call (first 5 minutes included), then $0.50/min after. Dedicated number when paid.
Is this the $49 website?
No. Phone Desk is a separate product.
Try free for a week
Call the demo, or email us to start. Keep your number. Cap on the free week. Cancel by stopping the forward.
Also need a site? Webvio website, $49/mo